# How to leave reviews

## Access the Review Feature

There are five ways to access the review feature:

* **Push notifications:** A notification is sent when orders are pending reviews. Tapping the notification will direct users to the relevant review page.
* **App pop-up:** Upon order completion, a pop-up reminder will appear within the app, guiding buyers directly to pending reviews.
* **Seller profile page:** If pending reviews exist for a specific seller, a review prompt will appear on the seller’s profile, allowing users to initiate the review directly.

![](/files/d64d5a02482ff41c609f15e255b3400bbd8ddc1d)

* **My orders page:** A review prompt appears on the "My orders" page when reviews are pending. Once reviews are completed, the prompt disappears.
* **Order details page:** Reviews can be accessed under **Profile > Settings > My orders > Completed**.

![](/files/85de776b81e0937cecb6216dd8b8e5a08014ab06)

## Leave a Review

1. Rate the order by package from a seller. Tap “**View all**” to see the items included in the package.
2. Leave a review or upload images for the item before clicking “**Post**” to submit the review.

![](/files/56579c5c1940c1ed2b23bf8c1941418b2cfab794)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.palmstreet.app/buyer/after-sales/how-to-leave-reviews.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
