# How to send a gift on Palmstreet

You can send items as gifts on Palmstreet by selecting the **gift option** during checkout. This is available for eligible listings in Shops and the Marketplace, and lets you ship items directly to the recipient.

#### How to send a gift

**Step 1:** Browse the Marketplace and look for listings with a **“Gift option available”** label

<figure><img src="/files/bXGsmv85659gyV23S14O" alt="" width="513"><figcaption></figcaption></figure>

**Step 2:** Select the items and proceed to checkout

**Step 3**: Select **“Send as a gift”** and enter the following details:

* **Recipient’s name** *(required)*
* **Recipient’s email** *(required)*
* **Your name** – so they know who it’s from *(required)*
* **A gift message** *(optional)*

<figure><img src="/files/vnteRnyKzhSIRx5pamER" alt=""><figcaption></figcaption></figure>

**Step 4**: Complete checkout as usual

Once submitted, the gift information will be attached to the order.

*Please note that PayPal is currently not supported for gift orders. All other payment methods are accepted.*

#### How to view gift order details

You can view gift order details on your **Order Details** and **Order History** pages, including:

* A **“🎁 This order is a gift”** label
* Your gift message
* Recipient’s name, email, and shipping address

<figure><img src="/files/G1PtK16iesB9sp5SKA1O" alt="" width="449"><figcaption></figcaption></figure>

#### How to remove a gift order

You can remove the gift option before placing your order by following these steps at checkout:

1. Tap **“This is a gift”**
2. Select **“Remove”**
3. Confirm when prompted

#### How the recipient is notified

Once your order is marked as **Shipped**, the recipient will get a gift email that includes:

* Your gift message
* The product name (without pricing)
* Your name
* A tracking link

#### Helpful information

* If your order is shipping to multiple addresses, shipping charges will apply separately for each address.
* Gift wrap and printed cards aren’t available at this time.
* Digital products and gift cards are not eligible to be sent as gifts.

#### FAQ

**Can I send a gift to someone who doesn’t have a Palmstreet account?**

Yes! Just enter their name, email, and shipping address at checkout. They don’t need an account to receive the gift.&#x20;

**Can I edit gift details after placing the order?**

No. To avoid delivery complications, gift details can’t be changed once the order is submitted.

**Can I use coupons or credits on gift orders?**

Yes! Most promotions apply to gift orders. Just note that **PayPal isn’t supported** for gift orders at this time.

**Still need help?**

If your question wasn’t answered here, our Support team is always happy to help. You can also browse the [Help Center](https://help.palmstreet.app/) for more resources and commonly asked questions.


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