How to set up local pick-up for your order

Palmstreet's Local Pick-Up feature allows buyers to collect orders directly from sellers who offer this service, saving both time and shipping costs. This option is ideal for buyers near the seller's meet-up location. For sellers, this feature provides a flexible and efficient fulfillment option.

For Buyers: How to Set Up Local Pick-Up

LIVE:

1. During a LIVE show, tap the Wallet icon to access payment & shipping info.

2. Tap the “Delivery option” to view the seller’s local pick-up location.

3. Select the seller’s location as the preferred delivery method for local pick-up.

Shop:

1. Click on the ”Buy now“ button for the desired item.

2. Tap the “Delivery option” to view the seller’s local pick-up location.

3. Select the seller’s location for local pick-up before completing the payment.

Note: Before selecting local pick-up as the preferred delivery method, confirm that the seller’s location is conveniently accessible. Local pick-up is only available if the seller offers this service.

Frequently Asked Questions (FAQs)

Q: How does the buyer complete a local pick-up order with the seller? A: The buyer may navigate to the order detail page to mark the order as picked up.

Q: How does the buyer find the exact location for local pick-up? A: The buyer should confirm the specific pick-up location with the seller.

Q: What happens if the pick-up is missed or there are delays? A: There is no specific time limitation, but it is recommended that the buyer pick up the items as soon as possible to avoid potential issues.