> For the complete documentation index, see [llms.txt](https://help.palmstreet.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-set-up-local-pick-up-for-your-order.md).

# How to set up local pick-up for your order

Palmstreet's Local Pick-Up feature allows buyers to collect orders directly from sellers who offer this service, saving both time and shipping costs. This option is ideal for buyers near the seller's meet-up location. For sellers, this feature provides a flexible and efficient fulfillment option.

### For Buyers: How to Set Up Local Pick-Up

**LIVE:**

1. During a LIVE show, tap the **Wallet** icon to access payment & shipping info.
2. Tap the “**Delivery option**” to view the seller’s local pick-up location.
3. Select the seller’s location as the preferred delivery method for local pick-up.

![](https://images.prismic.io/plantstory-app/Z3tAhZbqstJ99Dzj_LocalPickup-buyer-fromLIVE.png?auto=format,compress)

**Shop:**

1. Click on the ”**Buy now“** button for the desired item.
2. Tap the “**Delivery option**” to view the seller’s local pick-up location.
3. Select the seller’s location for local pick-up before completing the payment.

![](https://images.prismic.io/plantstory-app/Z3tAh5bqstJ99Dzk_LocalPickup-buyer-fromShop.png?auto=format,compress)

**Note:** Before selecting local pick-up as the preferred delivery method, confirm that the seller’s location is conveniently accessible. Local pick-up is only available if the seller offers this service.

#### **Frequently Asked Questions (FAQs)**

**Q: How does the buyer complete a local pick-up order with the seller?**\
A: The buyer may navigate to the order detail page to mark the order as picked up.

**Q: How does the buyer find the exact location for local pick-up?**\
A: The buyer should confirm the specific pick-up location with the seller.

**Q: What happens if the pick-up is missed or there are delays?**\
A: There is no specific time limitation, but it is recommended that the buyer pick up the items as soon as possible to avoid potential issues.