# Palmstreet Help Center ## Palmstreet - [How can we help](https://help.palmstreet.app/how-can-we-help.md) - [New Seller Essentials](https://help.palmstreet.app/new-seller-essentials.md): A step-by-step guide to setting up, going LIVE, and building your seller journey on Palmstreet. - [What’s New](https://help.palmstreet.app/whats-new.md) - [Seller](https://help.palmstreet.app/seller.md) - [Getting Started](https://help.palmstreet.app/seller/getting-started.md) - [How to get approved as a seller on Palmstreet](https://help.palmstreet.app/seller/getting-started/how-to-get-approved-as-a-seller-on-palmstreet.md) - [How to log in and sign up on Palmstreet](https://help.palmstreet.app/seller/getting-started/how-to-log-in-and-sign-up-on-palmstreet.md) - [How to update your profile](https://help.palmstreet.app/seller/getting-started/how-to-update-your-profile.md) - [How to get started with the Seller Hub](https://help.palmstreet.app/seller/getting-started/how-to-get-started-with-the-seller-hub.md) - [Seller Hub Login](https://help.palmstreet.app/seller/getting-started/how-to-get-started-with-the-seller-hub/seller-hub-login.md) - [How to use Seller Profile Cards](https://help.palmstreet.app/seller/getting-started/how-to-use-seller-profile-cards.md) - [How to set up desktop notifications on your browser](https://help.palmstreet.app/seller/getting-started/how-to-set-up-desktop-notifications-on-your-browser.md) - [How to set up staff accounts](https://help.palmstreet.app/seller/getting-started/how-to-set-up-staff-accounts.md) - [Palmstreet LIVE Selling Host Guide: How to Grow Your LIVE Sales](https://help.palmstreet.app/seller/getting-started/palmstreet-live-selling-host-guide-how-to-grow-your-live-sales.md) - [Listing Management](https://help.palmstreet.app/seller/listing-management.md) - [How to manage your listings](https://help.palmstreet.app/seller/listing-management/how-to-manage-your-listings.md) - [How to list and manage items in your shop](https://help.palmstreet.app/seller/listing-management/how-to-list-and-manage-items-in-your-shop.md) - [How to manage your listings in Seller Hub](https://help.palmstreet.app/seller/listing-management/how-to-manage-your-listings-in-seller-hub.md) - [How to manage giveaway listings](https://help.palmstreet.app/seller/listing-management/how-to-manage-giveaway-listings.md) - [How to manage add-on listings](https://help.palmstreet.app/seller/listing-management/how-to-manage-add-on-listings.md) - [How to manage variant listings](https://help.palmstreet.app/seller/listing-management/how-to-manage-variant-listings.md) - [How to import and export product listings](https://help.palmstreet.app/seller/listing-management/how-to-import-and-export-product-listings.md) - [How to list items in the Marketplace](https://help.palmstreet.app/seller/listing-management/how-to-list-items-in-the-marketplace.md) - [How to search and manage your listings](https://help.palmstreet.app/seller/listing-management/how-to-search-and-manage-your-listings.md) - [How to create multi-quantity auction listings](https://help.palmstreet.app/seller/listing-management/how-to-create-multi-quantity-auction-listings.md) - [How to move listings between LIVE, Marketplace, and Purge](https://help.palmstreet.app/seller/listing-management/how-to-move-listings-between-live-marketplace-and-purge.md) - [How to connect your Shopify store to Palmstreet](https://help.palmstreet.app/seller/listing-management/how-to-connect-your-shopify-store-to-palmstreet.md) - [How to sync Shopify inventory to Palmstreet](https://help.palmstreet.app/seller/listing-management/how-to-connect-your-shopify-store-to-palmstreet/how-to-sync-shopify-inventory-to-palmstreet.md) - [How to create location for Palmstreet on Shopify](https://help.palmstreet.app/seller/listing-management/how-to-connect-your-shopify-store-to-palmstreet/how-to-create-location-for-palmstreet-on-shopify.md) - [How to upload listings with CSV import](https://help.palmstreet.app/seller/listing-management/how-to-upload-listings-with-csv-import.md) - [How to manage inventory on Palmstreet](https://help.palmstreet.app/seller/listing-management/how-to-manage-inventory-on-palmstreet.md) - [How to manage custom orders on Palmstreet](https://help.palmstreet.app/seller/listing-management/how-to-manage-custom-orders-on-palmstreet.md) - [LIVE Management](https://help.palmstreet.app/seller/live-management.md) - [How to host a private LIVE selling session](https://help.palmstreet.app/seller/live-management/how-to-host-a-private-live-selling-session.md) - [How to assign moderators to manage your LIVE](https://help.palmstreet.app/seller/live-management/how-to-assign-moderators-to-manage-your-live.md) - [How to co-stream your LIVE show](https://help.palmstreet.app/seller/live-management/how-to-co-stream-your-live-show.md) - [How to set up multistream for your LIVE](https://help.palmstreet.app/seller/live-management/how-to-set-up-multistream-for-your-live.md) - [How to view summaries of your LIVE and Purge shows](https://help.palmstreet.app/seller/live-management/how-to-view-summaries-of-your-live-and-purge-shows.md) - [How to stream using OBS on Palmstreet](https://help.palmstreet.app/seller/live-management/how-to-stream-using-obs-on-palmstreet.md) - [OBS Equipment Recommendations](https://help.palmstreet.app/seller/live-management/how-to-stream-using-obs-on-palmstreet/obs-equipment-recommendations.md) - [How to use Mystery Box](https://help.palmstreet.app/seller/live-management/how-to-use-mystery-box.md) - [Mystery Box Manual Draw](https://help.palmstreet.app/seller/live-management/how-to-use-mystery-box/mystery-box-manual-draw.md) - [How to use Flash Sale](https://help.palmstreet.app/seller/live-management/how-to-use-flash-sale.md) - [How to set up a free shipping threshold for your LIVE](https://help.palmstreet.app/seller/live-management/how-to-set-up-a-free-shipping-threshold-for-your-live.md) - [How to use Combined Checkout](https://help.palmstreet.app/seller/live-management/how-to-use-combined-checkout.md) - [Purge Management](https://help.palmstreet.app/seller/purge-management.md) - [How to create a Purge on Palmstreet](https://help.palmstreet.app/seller/purge-management/how-to-create-a-purge-on-palmstreet.md) - [How to sell with Purge](https://help.palmstreet.app/seller/purge-management/how-to-sell-with-purge.md) - [How to manage inventory in Purge](https://help.palmstreet.app/seller/purge-management/how-to-manage-inventory-in-purge.md) - [Shop Guidelines](https://help.palmstreet.app/seller/shop-guidelines.md) - [How to add shop guidelines](https://help.palmstreet.app/seller/shop-guidelines/how-to-add-shop-guidelines.md) - [How to manage shop policies](https://help.palmstreet.app/seller/shop-guidelines/how-to-manage-shop-policies.md) - [How to check and respond to buyer reviews](https://help.palmstreet.app/seller/shop-guidelines/how-to-check-and-respond-to-buyer-reviews.md) - [How seller badges work](https://help.palmstreet.app/seller/shop-guidelines/how-seller-badges-work.md) - [Set restocking fees for buyer-initiated cancellation](https://help.palmstreet.app/seller/shop-guidelines/set-restocking-fees-for-buyer-initiated-cancellation.md) - [Palmstreet Shipping Guide](https://help.palmstreet.app/seller/palmstreet-shipping-guide.md) - [Getting Ready to Ship](https://help.palmstreet.app/seller/palmstreet-shipping-guide/getting-ready-to-ship.md) - [How to ship on Palmstreet](https://help.palmstreet.app/seller/palmstreet-shipping-guide/getting-ready-to-ship/how-to-ship-on-palmstreet.md) - [Manage shipments on Palmstreet app](https://help.palmstreet.app/seller/palmstreet-shipping-guide/getting-ready-to-ship/how-to-ship-on-palmstreet/manage-shipments-on-palmstreet-app.md) - [Choose a shipping strategy that fits your business](https://help.palmstreet.app/seller/palmstreet-shipping-guide/getting-ready-to-ship/choose-a-shipping-strategy-that-fits-your-business.md) - [Understanding Shipping Surcharges: A Comprehensive Guide](https://help.palmstreet.app/seller/palmstreet-shipping-guide/getting-ready-to-ship/understanding-shipping-surcharges-a-comprehensive-guide.md) - [How to set up dynamic shipping fee](https://help.palmstreet.app/seller/palmstreet-shipping-guide/getting-ready-to-ship/how-to-set-up-dynamic-shipping-fee.md) - [How to enable combined shipping fees](https://help.palmstreet.app/seller/palmstreet-shipping-guide/getting-ready-to-ship/how-to-enable-combined-shipping-fees.md) - [How to Ship with Poly Mailers on Palmstreet](https://help.palmstreet.app/seller/palmstreet-shipping-guide/getting-ready-to-ship/how-to-ship-with-poly-mailers-on-palmstreet.md) - [Order Fulfillment](https://help.palmstreet.app/seller/palmstreet-shipping-guide/order-fulfillment.md): Learn all about order fulfillment on the Palmstreet app. - [How to fullfill local pick-up orders](https://help.palmstreet.app/seller/palmstreet-shipping-guide/order-fulfillment/how-to-fullfill-local-pick-up-orders.md) - [How to fulfill gift orders](https://help.palmstreet.app/seller/palmstreet-shipping-guide/order-fulfillment/how-to-fulfill-gift-orders.md) - [How to use “Create Shipment” to fulfill orders](https://help.palmstreet.app/seller/palmstreet-shipping-guide/order-fulfillment/how-to-use-create-shipment-to-fulfill-orders.md) - [How to generate a shipping manifest in Seller Hub](https://help.palmstreet.app/seller/palmstreet-shipping-guide/order-fulfillment/how-to-generate-a-shipping-manifest-in-seller-hub.md) - [How to put orders on hold](https://help.palmstreet.app/seller/palmstreet-shipping-guide/order-fulfillment/how-to-put-orders-on-hold.md) - [How to request shipping info for reptile deliveries](https://help.palmstreet.app/seller/palmstreet-shipping-guide/order-fulfillment/how-to-request-shipping-info-for-reptile-deliveries.md) - [Shipping Tools](https://help.palmstreet.app/seller/palmstreet-shipping-guide/shipping-tools.md) - [ShipStation](https://help.palmstreet.app/seller/palmstreet-shipping-guide/shipping-tools/shipstation.md) - [How to set up ShipStation integration](https://help.palmstreet.app/seller/palmstreet-shipping-guide/shipping-tools/shipstation/how-to-set-up-shipstation-integration.md) - [How to use Order Combiner for ShipStation](https://help.palmstreet.app/seller/palmstreet-shipping-guide/shipping-tools/shipstation/how-to-use-order-combiner-for-shipstation.md) - [Seller Hub Tools](https://help.palmstreet.app/seller/palmstreet-shipping-guide/shipping-tools/seller-hub-tools.md) - [How to add shipping presets in the Seller Hub](https://help.palmstreet.app/seller/palmstreet-shipping-guide/shipping-tools/seller-hub-tools/how-to-add-shipping-presets-in-the-seller-hub.md) - [How to add seller notes in the Seller Hub](https://help.palmstreet.app/seller/palmstreet-shipping-guide/shipping-tools/seller-hub-tools/how-to-add-seller-notes-in-the-seller-hub.md) - [How to use Weather Check for temperature-sensitive shipments](https://help.palmstreet.app/seller/palmstreet-shipping-guide/shipping-tools/seller-hub-tools/how-to-use-weather-check-for-temperature-sensitive-shipments.md) - [Resolving Shipping Issues](https://help.palmstreet.app/seller/palmstreet-shipping-guide/resolving-shipping-issues.md) - [How to handle lost and damaged packages with UPS](https://help.palmstreet.app/seller/palmstreet-shipping-guide/resolving-shipping-issues/how-to-handle-lost-and-damaged-packages-with-ups.md) - [How to process order cancellations and refunds](https://help.palmstreet.app/seller/palmstreet-shipping-guide/resolving-shipping-issues/how-to-process-order-cancellations-and-refunds.md) - [How shipping insurance works on Palmstreet](https://help.palmstreet.app/seller/palmstreet-shipping-guide/resolving-shipping-issues/how-shipping-insurance-works-on-palmstreet.md) - [Special Shipping Options](https://help.palmstreet.app/seller/palmstreet-shipping-guide/special-shipping-options.md) - [USPS Flat Rate](https://help.palmstreet.app/seller/palmstreet-shipping-guide/special-shipping-options/usps-flat-rate.md) - [USPS First-Class Mail Letter (FCML) Shipping](https://help.palmstreet.app/seller/palmstreet-shipping-guide/special-shipping-options/usps-first-class-mail-letter-fcml-shipping.md) - [Shipping Protection for Coins and Bullion on Palmstreet](https://help.palmstreet.app/seller/palmstreet-shipping-guide/special-shipping-options/shipping-protection-for-coins-and-bullion-on-palmstreet.md) - [Cold Weather Shipping Guide](https://help.palmstreet.app/seller/palmstreet-shipping-guide/special-shipping-options/cold-weather-shipping-guide.md) - [Shipping Issues FAQs](https://help.palmstreet.app/seller/palmstreet-shipping-guide/shipping-issues-faqs.md) - [Wallet and Payment Management](https://help.palmstreet.app/seller/wallet-and-payment-management.md) - [How to set up your payout method](https://help.palmstreet.app/seller/wallet-and-payment-management/how-to-set-up-your-payout-method.md) - [How to understand sales earnings in your wallet](https://help.palmstreet.app/seller/wallet-and-payment-management/how-to-understand-sales-earnings-in-your-wallet.md) - [How to conduct payouts via Stripe on Palmstreet](https://help.palmstreet.app/seller/wallet-and-payment-management/how-to-conduct-payouts-via-stripe-on-palmstreet.md) - [How to qualify for selling fee reductions](https://help.palmstreet.app/seller/wallet-and-payment-management/how-to-qualify-for-selling-fee-reductions.md) - [How to use Pay with Earnings](https://help.palmstreet.app/seller/wallet-and-payment-management/how-to-use-pay-with-earnings.md) - [Pay with Earnings Program Agreement](https://help.palmstreet.app/seller/wallet-and-payment-management/how-to-use-pay-with-earnings/pay-with-earnings-program-agreement.md) - [How to enable Buy Now, Pay Later services on Palmstreet](https://help.palmstreet.app/seller/wallet-and-payment-management/how-to-enable-buy-now-pay-later-services-on-palmstreet.md) - [How to create and manage item invoices](https://help.palmstreet.app/seller/wallet-and-payment-management/how-to-create-and-manage-item-invoices.md) - [Sales Tax Exemptions](https://help.palmstreet.app/seller/wallet-and-payment-management/sales-tax-exemptions.md) - [Palmstreet Earnings and 2025 Tax Filing](https://help.palmstreet.app/seller/palmstreet-earnings-and-2025-tax-filing.md) - [Sales Growth and Engagement](https://help.palmstreet.app/seller/sales-growth-and-engagement.md) - [How to run a self-funded Unicorn Campaign](https://help.palmstreet.app/seller/sales-growth-and-engagement/how-to-run-a-self-funded-unicorn-campaign.md) - [Types of coupons and how to use them](https://help.palmstreet.app/seller/sales-growth-and-engagement/types-of-coupons-and-how-to-use-them.md) - [How to view and join campaigns in the Palmstreet app](https://help.palmstreet.app/seller/sales-growth-and-engagement/types-of-coupons-and-how-to-use-them/how-to-view-and-join-campaigns-in-the-palmstreet-app.md) - [How to use seller coupons](https://help.palmstreet.app/seller/sales-growth-and-engagement/types-of-coupons-and-how-to-use-them/how-to-use-seller-coupons.md) - [How to unlock extra LIVE opportunities](https://help.palmstreet.app/seller/sales-growth-and-engagement/how-to-unlock-extra-live-opportunities.md) - [How to launch an Afterparty after your LIVE show](https://help.palmstreet.app/seller/sales-growth-and-engagement/how-to-launch-an-afterparty-after-your-live-show.md) - [How to promote your LIVE show with paid ads on Instagram and Facebook](https://help.palmstreet.app/seller/sales-growth-and-engagement/how-to-promote-your-live-show-with-paid-ads-on-instagram-and-facebook.md) - [How to grow your sales with social media](https://help.palmstreet.app/seller/sales-growth-and-engagement/how-to-grow-your-sales-with-social-media.md) - [How to Join the Foundation Program](https://help.palmstreet.app/seller/sales-growth-and-engagement/how-to-join-the-foundation-program.md) - [How to level up your selling with Palmstreet Unboxed](https://help.palmstreet.app/seller/sales-growth-and-engagement/how-to-level-up-your-selling-with-palmstreet-unboxed.md) - [Join the Palmstreet Affiliate Program](https://help.palmstreet.app/seller/sales-growth-and-engagement/join-the-palmstreet-affiliate-program.md) - [Pass the Perks: Turn Plants into Profits this April](https://help.palmstreet.app/seller/sales-growth-and-engagement/pass-the-perks-turn-plants-into-profits-this-april.md) - [How to boost sales with tissue culture plants](https://help.palmstreet.app/seller/sales-growth-and-engagement/how-to-boost-sales-with-tissue-culture-plants.md) - [Seller Policy Center](https://help.palmstreet.app/seller/seller-policy-center.md) - [Community Guidelines](https://help.palmstreet.app/seller/seller-policy-center/community-guidelines.md) - [What Can Be Sold on Palmstreet](https://help.palmstreet.app/seller/seller-policy-center/what-can-be-sold-on-palmstreet.md) - [Items that can't be sold on Palmstreet](https://help.palmstreet.app/seller/seller-policy-center/items-that-cant-be-sold-on-palmstreet.md) - [How to apply for a plant import permit (PPQ-587) in the U.S.](https://help.palmstreet.app/seller/seller-policy-center/how-to-apply-for-a-plant-import-permit-ppq-587-in-the-u.s..md) - [Livestream Attendance & Seller Engagement Policy](https://help.palmstreet.app/seller/seller-policy-center/livestream-attendance-and-seller-engagement-policy.md) - [Trusted Seller Program](https://help.palmstreet.app/seller/seller-policy-center/trusted-seller-program.md) - [Seller Referral Program](https://help.palmstreet.app/seller/seller-policy-center/seller-referral-program.md) - [Palmstreet Travel Sales Agreement](https://help.palmstreet.app/seller/seller-policy-center/palmstreet-travel-sales-agreement.md) - [Using the Palmstreet App](https://help.palmstreet.app/seller/using-the-palmstreet-app.md) - [How to report an issue using the Palmstreet app](https://help.palmstreet.app/seller/using-the-palmstreet-app/how-to-report-an-issue-using-the-palmstreet-app.md) - [Fees on Palmstreet](https://help.palmstreet.app/seller/fees-on-palmstreet.md) - [Buyer Referral Zero Selling Fee Program](https://help.palmstreet.app/seller/fees-on-palmstreet/buyer-referral-zero-selling-fee-program.md) - [Seller FAQs](https://help.palmstreet.app/seller/seller-faqs.md) - [What can be sold on Palmstreet](https://help.palmstreet.app/seller/what-can-be-sold-on-palmstreet.md) - [Food and Beverage](https://help.palmstreet.app/seller/what-can-be-sold-on-palmstreet/food-and-beverage.md) - [Freshwater and Saltwater Creatures](https://help.palmstreet.app/seller/what-can-be-sold-on-palmstreet/freshwater-and-saltwater-creatures.md) - [Makers](https://help.palmstreet.app/seller/what-can-be-sold-on-palmstreet/makers.md) - [Approved Animals](https://help.palmstreet.app/seller/what-can-be-sold-on-palmstreet/approved-animals.md) - [Subscribe to Palmstreet Newsletter](https://help.palmstreet.app/seller/subscribe-to-palmstreet-newsletter.md) - [Palmstreet Seller Handbook](https://help.palmstreet.app/seller/palmstreet-seller-handbook.md) - [How to Invite Moderators](https://help.palmstreet.app/seller/palmstreet-seller-handbook/how-to-invite-moderators.md) - [Listing Management](https://help.palmstreet.app/seller/palmstreet-seller-handbook/listing-management.md) - [Moving Items Between Live and Shop](https://help.palmstreet.app/seller/palmstreet-seller-handbook/moving-items-between-live-and-shop.md) - [Released Sales Earnings in Your Wallet](https://help.palmstreet.app/seller/palmstreet-seller-handbook/released-sales-earnings-in-your-wallet.md) - [LIVE Sellers FAQ](https://help.palmstreet.app/seller/palmstreet-seller-handbook/live-sellers-faq.md) - [Reach Out to Support Team](https://help.palmstreet.app/seller/palmstreet-seller-handbook/reach-out-to-support-team.md) - [Seller Tools](https://help.palmstreet.app/seller/seller-tools.md) - [ShipStation Integration](https://help.palmstreet.app/seller/seller-tools/shipstation-integration.md) - [Seller Hub Overview](https://help.palmstreet.app/seller/seller-tools/seller-hub-overview.md) - [Invoice 3.0](https://help.palmstreet.app/seller/seller-tools/invoice-3.0.md) - [Copy of Payout via Stripe](https://help.palmstreet.app/seller/seller-tools/copy-of-payout-via-stripe.md) - [Marketing](https://help.palmstreet.app/seller/marketing.md) - [Conducting Giveaways](https://help.palmstreet.app/seller/marketing/conducting-giveaways.md) - [Custom Order Features](https://help.palmstreet.app/seller/marketing/custom-order-features.md) - [Social Media Promotion](https://help.palmstreet.app/seller/marketing/social-media-promotion.md) - [Shipment](https://help.palmstreet.app/seller/shipment.md) - [Set Up Dynamic Shipping Fees](https://help.palmstreet.app/seller/shipment/set-up-dynamic-shipping-fees.md) - [After Sales](https://help.palmstreet.app/seller/after-sales.md) - [Buyer](https://help.palmstreet.app/buyer.md) - [Explore Palmstreet Features](https://help.palmstreet.app/buyer/explore-palmstreet-features.md) - [How to refine your LIVE feed](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-refine-your-live-feed.md) - [How to find nearby sellers on Palmstreet](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-find-nearby-sellers-on-palmstreet.md) - [How to set up local pick-up for your order](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-set-up-local-pick-up-for-your-order.md) - [How to place orders in auctions](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-place-orders-in-auctions.md) - [How to send a gift on Palmstreet](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-send-a-gift-on-palmstreet.md) - [How to use custom bid](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-use-custom-bid.md) - [How to join Palmstreet Score](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-join-palmstreet-score.md) - [How to participate in Long-Form Auction](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-participate-in-long-form-auction.md) - [How to earn free shipping during a LIVE](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-earn-free-shipping-during-a-live.md) - [How to use the shopping cart](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-use-the-shopping-cart.md) - [How to manually claim a coupon on Palmstreet](https://help.palmstreet.app/buyer/explore-palmstreet-features/how-to-manually-claim-a-coupon-on-palmstreet.md) - [Account Management](https://help.palmstreet.app/buyer/account-management.md) - [How to manage your shipping address](https://help.palmstreet.app/buyer/account-management/how-to-manage-your-shipping-address.md) - [Payment Management](https://help.palmstreet.app/buyer/payment-management.md) - [Accepted payment methods on Palmstreet](https://help.palmstreet.app/buyer/payment-management/accepted-payment-methods-on-palmstreet.md) - [How to connect and update your payment card](https://help.palmstreet.app/buyer/payment-management/how-to-connect-and-update-your-payment-card.md) - [Become a Verified Buyer and Participate in Auctions with Confidence](https://help.palmstreet.app/buyer/payment-management/become-a-verified-buyer-and-participate-in-auctions-with-confidence.md) - [After Sales](https://help.palmstreet.app/buyer/after-sales.md) - [How to leave reviews](https://help.palmstreet.app/buyer/after-sales/how-to-leave-reviews.md) - [How to handle shipping and delivery issues](https://help.palmstreet.app/buyer/after-sales/how-to-handle-shipping-and-delivery-issues.md) - [How late delivery protection works](https://help.palmstreet.app/buyer/after-sales/how-late-delivery-protection-works.md) - [Buyer FAQs](https://help.palmstreet.app/buyer/buyer-faqs.md) - [Ongoing Promotions](https://help.palmstreet.app/buyer/ongoing-promotions.md) - [Guidelines and Policies](https://help.palmstreet.app/guidelines-and-policies.md) - [Community Guidelines](https://help.palmstreet.app/guidelines-and-policies/community-guidelines.md) - [Reptile Policies and Regulations](https://help.palmstreet.app/guidelines-and-policies/reptile-policies-and-regulations.md) - [Referral Guidelines and Contest Details](https://help.palmstreet.app/guidelines-and-policies/referral-guidelines-and-contest-details.md) - [Game Policies](https://help.palmstreet.app/guidelines-and-policies/game-policies.md) - [Marketing](https://help.palmstreet.app/guidelines-and-policies/marketing.md) - [Affiliate Program](https://help.palmstreet.app/guidelines-and-policies/marketing/affiliate-program.md) - [Affiliate Program Brand Guidelines](https://help.palmstreet.app/guidelines-and-policies/marketing/affiliate-program-brand-guidelines.md) - [Transactions](https://help.palmstreet.app/guidelines-and-policies/transactions.md) - [Refund Policies](https://help.palmstreet.app/guidelines-and-policies/transactions/refund-policies.md) - [Prohibited Items](https://help.palmstreet.app/guidelines-and-policies/transactions/prohibited-items.md) - [Restocking Fee](https://help.palmstreet.app/guidelines-and-policies/transactions/restocking-fee.md) - [Reviewing Policy](https://help.palmstreet.app/guidelines-and-policies/reviewing-policy.md) - [Customer Reviews](https://help.palmstreet.app/guidelines-and-policies/reviewing-policy/customer-reviews.md) - [Palmstreet Refund Policy](https://help.palmstreet.app/guidelines-and-policies/palmstreet-refund-policy.md) - [Palmstreet Weapons Policy: Keeping Our Community Safe](https://help.palmstreet.app/guidelines-and-policies/palmstreet-weapons-policy-keeping-our-community-safe.md) - [Palmstreet Cosmetics & Fragrances Policy](https://help.palmstreet.app/guidelines-and-policies/palmstreet-cosmetics-and-fragrances-policy.md) - [Vintage and Antique Policy](https://help.palmstreet.app/guidelines-and-policies/vintage-and-antique-policy.md) - [Food and Baked Goods Policy](https://help.palmstreet.app/guidelines-and-policies/food-and-baked-goods-policy.md) - [Food & Baked Goods Seller Policy](https://help.palmstreet.app/guidelines-and-policies/food-and-baked-goods-seller-policy.md) - [Embargoed Goods Policy](https://help.palmstreet.app/guidelines-and-policies/embargoed-goods-policy.md) - [Guidelines & Policies](https://help.palmstreet.app/getting-started/quickstart.md) - [What's new draft](https://help.palmstreet.app/getting-started/quickstart/whats-new-draft.md): A full rundown of our latest releases, improvements and fixes in Palmstreet - [Publish your docs](https://help.palmstreet.app/getting-started/publish-your-docs.md) - [Copy of New Seller Essentials](https://help.palmstreet.app/getting-started/copy-of-new-seller-essentials.md): A step-by-step guide to setting up, going LIVE, and building your seller journey on Palmstreet. - [Editor](https://help.palmstreet.app/basics/editor.md) - [Markdown](https://help.palmstreet.app/basics/markdown.md) - [Images & media](https://help.palmstreet.app/basics/images-and-media.md) - [Interactive blocks](https://help.palmstreet.app/basics/interactive-blocks.md) - [OpenAPI](https://help.palmstreet.app/basics/openapi.md) - [Integrations](https://help.palmstreet.app/basics/integrations.md) --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on a page URL with the `ask` query parameter: ``` GET https://help.palmstreet.app/how-can-we-help.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.