# How to manage giveaway listings

We're thrilled to unveil a Giveaway feature in our latest app update! Giveaways are not just about giving away free stuff. They're a powerful tool for businesses looking to enhance engagement, grow their audience, and boost brand loyalty.

#### Add a Live Giveaway Listing

* Go to your storefront to add a listing
* Select this item is for **Giveaway**
* Fill in the item description
* Select the **draw time**
* Set it as a **no task or need tasks** giveaway
* Confirm and post it<br>

**No Task: No need to fulfill any tasks to enter the giveaway.**

![](https://images.prismic.io/plantstory-app/65e694386a38476b3ba71050_20240305-114026.gif?auto=format,compress)

**One Task: Complete a task to qualify for the giveaway.**

![](https://images.prismic.io/plantstory-app/65e69eb26a38476b3ba71093_20240305-122514.gif?auto=format,compress)

**Two Tasks: Fulfill two tasks to enter the giveaway.**

![](https://images.prismic.io/plantstory-app/65e69edd6a38476b3ba71094_20240305-122555.gif?auto=format,compress)

#### **Initiate a Giveaway During a Live Show**

Navigate to your storefront

Find the pre-added giveaway listing

Click **"Start\&Pin"** to initiate the giveaway

**Please kindly note that once the giveaway is initiated that you are not able to pause or stop the giveaway or the live show.**

![](https://images.prismic.io/plantstory-app/65e6a9bf6a38476b3ba710cb_20240305-131203.gif?auto=format,compress)

**Participate in a Giveaway Event**

* Click the Giveaway icon on the top right
* Complete tasks assigned by the seller if any
* Tap to enter the giveaway

![](https://images.prismic.io/plantstory-app/65e6ae456a38476b3ba710d4_20240305-133051.gif?auto=format,compress)

#### Select the Winner for the Giveaway

After the giveaway ends, a random draw picks the winner and announce who won, while the lucky winner sees a congratulatory pop-up.

![](https://images.prismic.io/plantstory-app/65e6c78e6a38476b3ba71158_20240305-151925.gif?auto=format,compress)

**Q\&As**

**Will the enter still be qualified after leaving the live show?**\
For a chance to win in the giveaway, participants need to stay in the livestream.

**Is it possible to run several giveaways simultaneously** **in the live show?**

Sellers are not able to initiate another giveaway if there is one going on.

**How can the winner check the prize order right after winning the giveaway?**\
Just navigate to Profile > Settings>My purchases to find the newest created order.

**Does the winner need to pay for the shipping fee of the giveaway item?**\
The responsibility for covering the shipping fees for giveaway items is determined by the seller's policy.

**Can the draw time be customized as the seller's preference?**\
Sellers can just choose from the 5, 10 or 15 minutes options.


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