How to go LIVE from Seller Hub
Seller Hub lets you start and manage your scheduled LIVE shows from a desktop computer. For many sellers used to streaming on OBS, we have now combined both streaming experiences on one desktop device.
You can now go LIVE using:
Web Camera — stream directly from your browser using your computer's camera and microphone
OBS Studio — connect OBS for a more professional setup with external cameras, overlays, scenes, and screen sharing
Seller Hub is ideal if you want to stream from a desktop, use external cameras or microphones, preview your stream on a larger screen, or manage your LIVE with more control than a phone-only setup.
Before you start
Make sure you have:
A scheduled LIVE show created in the Palmstreet app
Access to Seller Hub on a desktop computer
Google Chrome installed
A stable internet connection
A camera and microphone, if using web camera
OBS Studio installed and configured, if using OBS
Note: Desktop LIVE is currently supported on Google Chrome. Some features may be limited based on account access or rollout status.
Step 2: Open the LIVE page in Seller Hub
Go to Seller Hub.
Log in to your seller account.
Click LIVE in the left navigation.
Find your scheduled show.
Your LIVE page shows upcoming and active shows. If you do not see your show, confirm that it was scheduled in the Palmstreet app and refresh Seller Hub.
Step 3: Choose how you want to stream
Seller Hub supports two ways to stream: directly through your browser using a web camera, or through OBS Studio for a more advanced setup. On your scheduled LIVE show card, choose one of the available options:
Use Web Camera — stream directly from your browser using your computer camera and microphone.
Use OBS Studio — connect OBS Studio to Palmstreet for scenes, overlays, external cameras, and more advanced production.
Note: Some sellers may only see Use Web Camera. OBS access may depend on account permissions or feature availability.
Option A: Stream with Web Camera
Use this option if you want the fastest way to go LIVE from your computer.
Click Use Web Camera.
Allow Chrome to access your camera and microphone.
Select your preferred camera and microphone.
Review your preview.
Click Start Streaming when ready.
Option B: Stream with OBS Studio
Use this option if you want to stream with OBS scenes, external cameras, screen capture, overlays, or a more polished setup.
Open OBS Studio on your computer.
In Seller Hub, click Use OBS Studio.
Click Connect OBS.
Once connected, review your stream settings and preview.
Click Start streaming in Seller Hub when you are ready.
For full setup instructions, see: How to stream using OBS on Palmstreet
What you can do during desktop LIVE
While streaming from Seller Hub, several powerful tools are available to help manage your LIVE in real time:
Monitor performance in real time — view live earnings and incoming orders as they happen
Send comments from desktop — engage directly with your audience without switching devices. Comments can be filtered to prioritize questions and moderator messages.
Track your LIVE activity — see pinned products, giveaways, auctions, and other activity throughout the show
Pause, resume, or end your desktop LIVE
While your show is live, you can use Seller Hub to manage the stream status:
Click Pause LIVE if you need a short break.
Click Resume LIVE to continue a paused show.
Click End LIVE when you are finished.
Use the Palmstreet mobile app during desktop LIVE
During your LIVE show, continue using the Palmstreet mobile app to interact with your audience. Use the app to:
View and reply to comments
Pin products
Manage your live selling flow
Interact with viewers in real time
Tips for a Successful Stream
Use a stable internet connection.
Close unnecessary applications before going LIVE.
Test your camera and microphone before starting.
Connect OBS before clicking Start Streaming.
Use only one browser tab or device to control the same LIVE show.
Keep Chrome updated for the best experience.
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