How to stream using OBS on Palmstreet

OBS (Open Broadcaster Software) helps you create high-quality, professional livestreams right from your computer. Whether you want to use a DSLR camera, add overlays, or switch between scenes, OBS gives you the flexibility to design your show your way.

You can connect OBS directly to Palmstreet through Seller Hub to stream in vertical format — giving you more creative control and a more polished presentation than streaming from your phone.

What is OBS?

OBS is a free, professional-grade software used by creators and live sellers around the world to stream video and audio directly from a computer. It lets you connect external cameras and microphones, customize your screen layout, and deliver smoother, higher-quality shows — all at no cost.

If you’re new to OBS, don’t worry. This guide walks you through everything from setup to going live on Palmstreet.

Before You Start

Make sure you have:

• A computer (Mac or Windows)

• A camera (built-in webcam, smartphone, or DSLR)

• A microphone (USB, Bluetooth, or built-in)

• A stable internet connection

OBS Equipment Recommendations

Want to upgrade your setup or make your livestreams look even more polished? Explore our OBS Equipment Recommendations guide — it highlights beginner-friendly tools and pro-level upgrades to help you achieve studio-quality results.

For a full set-up tutorial, you can watch our Youtube demo and consult this guide for direct, step-by-step directions.

Step 1: Set Up Your Livestream

1. Go to the Palmstreet app and schedule a LIVE show.

   For your first test, you can set it to Private so only you can view it.

2. Log in to Seller Hub and find your upcoming show under LIVE. You’ll see two options:

   • Use Web Camera – to go live directly in your browser.

   • Use OBS Studio – to connect your OBS setup for more control.

3. Select Use OBS Studio to continue.

💡 Important: Live streaming is supported only on the Chrome browser. Please ensure you’re using Chrome. If you don’t see the Use OBS Studio option after scheduling your livestream, please contact our Customer Service team for assistance.

Step 2: Download and Install OBS

1. Visit obsproject.com and download the version for your operating system (Windows, macOS, or Linux).

2. Follow the installation instructions.

3. Launch OBS — you’ll see a blank canvas where you can build your livestream scene.

💡 Tip: You only need to set up OBS once. It will save your settings for future streams.

Step 3: Configure OBS for Palmstreet

To make sure your stream displays correctly on Palmstreet, follow these steps:

Enable WebSocket Server

1. Go to Tools → WebSocket Server Settings in the OBS top menu.

2. Turn on Enable WebSocket Server.

3. Set Server Port to 4455.

4. Turn off Enable Authentication.

5. Click OK.

Output Settings

1. Go to Preferences (Settings) → Output.

2. Adjust the following:

• Output Mode: Advanced

• Video Encoder: x264

• Audio Encoder: FFmpeg Opus

• Bitrate: 2800–3500 Kbps

• Rate Control: CBR

• Keyframe Interval: 2 seconds

• CPU Usage Preset: Veryfast to Ultrafast

• Tune: Zerolatency

💡 Tip: A higher bitrate improves video quality but uses more bandwidth. Staying between 2800–3500 Kbps offers the best balance.

Video Settings

1. Go to Preferences (Settings) → Video.

2. Update the following:

   • Base (Canvas) Resolution: 720×1280 (Aspect Ratio 9:16)

   • Output (Scaled) Resolution: 720×1280 (Aspect Ratio 9:16)

   • Common FPS Values: 30

💡 Note:

• 720 × 1280 is the default and supported resolution for all sellers.

• If you are a Foundation seller and have access to HD streaming, you may set both Base and Output Resolution to 1080 × 1920.

• If your account does not support HD, your stream will automatically be limited to 720 × 1280, even if OBS is set to a higher resolution.

• Palmstreet uses a vertical format, so always use a 9:16 resolution to ensure your stream displays correctly on mobile.

Step 4: Add Your Camera and Microphone

Add a Video Source (Camera)

1. In the Sources panel at the bottom of OBS, click “+” icon → Video Capture Device.

2. Select your camera and click OK.

3. You should now see your video feed in the preview window.

Add an Audio Source (Microphone)

1. In the Sources panel, click “+” icon → Audio Input Capture.

2. Select your microphone and click OK.

3. If the green bars move, your audio is working correctly.

Step 5: Connect OBS and Go Live on Palmstreet

1. Go back to Palmstreet Seller Hub and click Connect OBS — you should see a success message.

2. If the connection fails, check the popup message for details and adjust your OBS settings accordingly.

3. When ready, click Start Livestream in Seller Hub.

4. Use your Palmstreet mobile app during your show to:

   • View and reply to comments

   • Pin products

   • Interact with your viewers in real time

🎉 Congratulations — your first OBS livestream is LIVE on Palmstreet!

Optional: Pro Tips to Make Your Livestream Look More Professional

Once you’re comfortable with the basics, you can customize your livestream by adding visual elements to your OBS scene. These optional features are commonly used by experienced sellers to provide additional context or information during their shows.

Optional: Add Graphics

You can add logos, images, or visual references related to what you sell.

Examples:

• Add your brand logo to reinforce your identity

• Show a reference image

  • Example: display a mature plant if selling tissue culture plants

• Add a simple background image behind your camera feed

How to add graphics:

1. In the Sources panel, click “+” icon → Image.

2. Use image source for static visuals such as logos or reference photos

Drag items within the Sources list to control which elements appear in front or behind others.

Optional: Capture Your Screen

Some sellers choose to display content from their computer screen to share real-time information or supporting material during their show.

Example:

• Coin sellers can show real-time precious metal prices

How to capture your screen:

• In the Sources panel, click the “+” icon → Window Capture

• Select your window display and crop the view to show only the content you want

💡 Note: If you don’t see the window or screen you want to display on a Mac, go to System Settings → Privacy & Security → Screen & System Audio Recording, and make sure OBS is toggled On. After enabling this setting, restart OBS.You can add logos, images, or visual references related to what you sell.

Still need help?

If your question wasn’t answered here, our Support team is always happy to help. You can also browse the Help Center for more resources and commonly asked questions.