> For the complete documentation index, see [llms.txt](https://help.palmstreet.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.palmstreet.app/seller/live-management/how-to-use-combined-checkout.md).

# How to use Combined Checkout

Use Combined Checkout to make it easier for buyers to place multiple orders in the same LIVE—especially for lower-priced items—by reducing repeated payment interruptions.

It helps reduce payment fees and streamline checkout by combining multiple orders into fewer transactions.

### How Combined Checkout Works

When Combined Checkout is enabled for a LIVE:

* The buyer’s **first order** is paid as usual
* After the first successful payment, additional orders are **grouped together and paid later in one combined payment**
* Buyers still see an “**Order placed**” confirmation for each purchase

This allows buyers to continue shopping without stopping to pay each time.

#### When payment happens

Combined checkout is settled when one of the following occurs:

* The LIVE ends
* The total reaches $30
* A Mystery Box order is placed

### How to Turn on Combined Checkout for a LIVE

When creating a new Live show:

1. Find **Combined Checkout**
2. Toggle it **On**

**Note:** Once the livestream starts, this setting cannot be turned off.

<figure><img src="/files/vXnZWKlLItTUsCQHBoNL" alt=""><figcaption></figcaption></figure>

### What you’ll see during the LIVE

#### **Orders and Payment Statuses**

During the LIVE, orders may appear in different payment states:

* **Paid** — Payment is completed
* **Combined checkout**— This item is combined with other LIVE purchases and will be paid for together later
* **Payment failed** — Payment did not go through

#### **LIVE GMV**

* Orders are reflected in LIVE GMV in real time
* GMV may adjust if a payment fails and an order is canceled

### Managing Combined Checkout Orders

#### During the LIVE

**Find items in Combined Checkout**

1. Go to your **Shop**
2. Navigate to **Buy Now** or **Auction**
3. Open the **Pending** tab

Items labeled **“Combined checkout”** are part of a combined order.

**Rerun items**

If an item payment fails, you can **re-run the item** to recover the sale.

<figure><img src="/files/YiqCZOtpheW6gh3k3UKg" alt=""><figcaption></figcaption></figure>

#### After the LIVE

**Check order status**

If payment is still pending:

* The order will show as **Pending**
* You can tap **Send Reminder** to notify the buyer via DM

**View combined payment details**

Open an order and tap **View Combined Checkout Receipt**. You can:

* See all items included in the combined payment
* View the **total amount** (one transaction)
* Tap into each item to open its individual order details

<figure><img src="/files/U9871GXEpNeG3nVIA5fY" alt=""><figcaption></figcaption></figure>

### What Buyers Will See

During the LIVE:

* Buyers see **“Order placed successfully”** after each purchase
* They don’t need to pay every time; unpaid orders will show as **Pending**

After placing multiple orders:

* Unpaid orders will show as **Pending payment**
* These will be **paid together later**

If payment fails:

* They can tap **Pay now** to complete all pending orders
* They won’t be able to place new orders until payment is completed

Once payment is completed:

* Orders update to **Paid**