# How to set up dynamic shipping fee ### Introduction and Understanding Shipping Fees Choosing the right shipping fees can greatly improve your live sales, making them more appealing to buyers and easier for you to manage. In this guide, we'll show you how to use both flat rate and location-based shipping fees to benefit your business and your customers. Tutorial: **Flat Rate Shipping:** Definition: Flat rate shipping is a uniform shipping cost applied to all orders, regardless of the buyer's location. **Calculated Shipping Fees by Buyer's Location:** Definition: This method sets shipping fees based on the buyer's state. It simplifies shipping costs by grouping fees by state, making it easier for sellers to manage and for buyers in closer states to potentially save on shipping. ### Setting Up Shipping Fees by Buyer's Location #### Step 1: Log in to your Seller Hub You can **only** set up a Dynamic shipping fee in Seller Hub, which is calculated based on the buyer's location. **Access Seller Hub in your App:** * Go to settings * Click Seller Hub **Access Seller Hub with the direct Link** * You can log in to Seller Hub to find the Shop Policy >> Delivery section via this link: [Login (palmstreet.app)](https://seller.palmstreet.app/seller/login?redirect=/analytics/index) #### Step 2: Add a Shipping Option >> Calculated by Buyer's Location 1\. Select Shop Policy 2\. Select Delivery 3\. Click 'Add a new option' 4\. Select ' Calculated by Buyer's Location' ![](https://images.prismic.io/plantstory-app/ZfggbMmUzjad_UW0_%E6%88%AA%E5%B1%8F2024-03-18%E4%B8%8B%E5%8D%884.54.17.png?auto=format%2Ccompress\&rect=0%2C60%2C1666%2C1056\&w=2184\&h=1384) 5\. Define Shipping Zones and Fees: Set the shipping fee rule of flat rate for each shipping zone including: Seller's own State, West, Midwest, Northeast, Southwest, Southeast, Alaska, Hawaii ![](https://images.prismic.io/plantstory-app/Zfgg_cmUzjad_UXC_%E6%88%AA%E5%B1%8F2024-03-18%E4%B8%8B%E5%8D%885.35.57.png?auto=format,compress) 6\. Set as Default: Sellers can toggle on/off to set this as a default option. ![](https://images.prismic.io/plantstory-app/ZfghZMmUzjad_UXL_%E6%88%AA%E5%B1%8F2024-03-18%E4%B8%8B%E5%8D%885.36.26.png?auto=format%2Ccompress\&rect=492%2C272%2C1580%2C866\&w=2496\&h=1368) ### FAQ #### Is it possible to offer both flat rate and location-based shipping options? No, within a LIVE sale, you can only use one method for calculating shipping fees. You must choose either flat rate shipping or location-based shipping options. #### How can buyers see the shipping fee before purchasing? Buyers can view the shipping fee on the LIVE page or during checkout. If you're using location-based shipping, the fee may be calculated automatically based on the buyer's location provided during the checkout process. #### How do I change the default shipping option? Go to **Settings >> Seller Hub >> Delivery**, where you can select a shipping rule to set as default. This default setting will apply to all your future LIVE sales unless you choose a different rule when scheduling a LIVE. #### Will this shipping fee rule affect the shipping fees for my Shop (marketplace) listings? No, the shipping fee rules set for live sales are specific to the live sale events and do not affect the shipping fees for your Shop (marketplace) listings. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.palmstreet.app/seller/palmstreet-shipping-guide/getting-ready-to-ship/how-to-set-up-dynamic-shipping-fee.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.