# How to conduct payouts via Stripe on Palmstreet

#### Introduction of the Stripe ACH.

In order to streamline and **enhance the payout experience of sellers**, we reached a partnership with Stripe, a leading payment processing company, allowing sellers to **withdraw** large amount sales earnings **via Stripe ACH** on **Palmstreet**.

#### Setting Up Your Palmstreet Stripe Account.

To initiate the Stripe onboarding process for your Palmstreet Stripe Account, simply select the "Stripe ACH" option for your payout request.

![](https://images.prismic.io/plantstory-app/d4b578a4-d8dd-4eed-acfe-16e730cb3c25_1.jpg?auto=compress,format)

Then, you are supposed to **verify** your **email** and **phone number**.

![](https://images.prismic.io/plantstory-app/Z39gopbqstJ99M2e_3f99245b-9f50-4ed2-b881-4f115d62b59c_2.webp?auto=format,compress)

After that, you are required to **fill in** your personal **or** business details.

![](https://images.prismic.io/plantstory-app/8525b313-5881-478a-b9a4-26629e43271d_Frame+6.jpg?auto=compress,format)

Once your personal and business details are verified, you can **link** **your bank** account or **debit card** for payouts.

![](https://images.prismic.io/plantstory-app/f18393ea-45b1-42bb-9dd9-7f5dd093a0b7_Frame+7.jpg?auto=compress,format)

Then, carefully **review all info and submit**.

![](https://images.prismic.io/plantstory-app/0b567ead-5070-46a4-a76e-ff7c06e272da_7.jpg?auto=compress,format)

\
To continue, return to the **Transfer my balance** main page and initiate the withdrawal through Stripe ACH for a more stable payout service when handling large amounts.

![](https://images.prismic.io/plantstory-app/7f901712-4a6c-4518-bd0d-03be88348f9d_Frame+8+%282%29.png?auto=compress,format)

**Q\&As**

**Why have to register a new stripe account on Palmstreet if I already got a stripe account?**

Because the stripe account registered outside of our Platform is not eligible to cash out Palmstreet balance.

**How long will the payout process take after submitting the request via Stripe ACH?**

It normally takes no more than 3 business days for the funds to reach your bank account or debit card.\
**What to do if unable to complete binding process of opening Stripe within the app?**

In this case, you may try process it via this link <https://connect.stripe.com/express_login> in the browser.


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