# How to understand sales earnings in your wallet Palmstreet helps sellers track their sales earnings directly within the wallet section. Your earnings are divided into **pending** and **released** amounts, depending on your order and shipping status. #### **Pending Sales Earnings** **Pending** earnings represent upcoming sales funds that will be released after all applicable deductions are made.\ These deductions include: * Palmstreet’s selling fee * Processing fees charged by the payment or installment service provider **When are pending earnings released?** * **For new sellers:** Earnings are released **once the order has been delivered** to the buyer. * **For trusted sellers:** Earnings are released **once the order is in transit.** > Note: Palmstreet relies on Shippo to sync carrier shipping updates. This process may take up to **24 hours** to reflect accurately in your wallet. #### **Released Sales Earnings** **Total earned** represents the **released sales earnings** after Palmstreet’s selling fee and payment processing fees are deducted. Once released, these funds will appear in your available balance and can be withdrawn according to your payout settings. **Release timing follows the same schedule as pending earnings:** * **New sellers:** When the order is delivered. * **Trusted sellers:** When the order is in transit. > Tip: Check your wallet regularly to monitor both **pending** and **total earned** balances and ensure your payout method is correctly set up. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.palmstreet.app/seller/wallet-and-payment-management/how-to-understand-sales-earnings-in-your-wallet.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.