> For the complete documentation index, see [llms.txt](https://help.palmstreet.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.palmstreet.app/seller/wallet-and-payment-management/how-to-understand-sales-earnings-in-your-wallet.md).

# How to understand sales earnings in your wallet

Palmstreet helps sellers track their sales earnings directly within the wallet section. Your earnings are divided into **pending** and **released** amounts, depending on your order and shipping status.

#### **Pending Sales Earnings**

**Pending** earnings represent upcoming sales funds that will be released after all applicable deductions are made.\
These deductions include:

* Palmstreet’s selling fee
* Processing fees charged by the payment or installment service provider

**When are pending earnings released?**

* **For new sellers:** Earnings are released **once the order has been delivered** to the buyer.
* **For trusted sellers:** Earnings are released **once the order is in transit.**

> Note: Palmstreet relies on Shippo to sync carrier shipping updates. This process may take up to **24 hours** to reflect accurately in your wallet.

#### **Released Sales Earnings**

**Total earned** represents the **released sales earnings** after Palmstreet’s selling fee and payment processing fees are deducted.

Once released, these funds will appear in your available balance and can be withdrawn according to your payout settings.

**Release timing follows the same schedule as pending earnings:**

* **New sellers:** When the order is delivered.
* **Trusted sellers:** When the order is in transit.

> Tip: Check your wallet regularly to monitor both **pending** and **total earned** balances and ensure your payout method is correctly set up.