> For the complete documentation index, see [llms.txt](https://help.palmstreet.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.palmstreet.app/~/changes/249/seller/marketing/conducting-giveaways.md).

# Conducting Giveaways

Maximize the impact of your giveaways with these powerful updates, designed to give you greater control, reduce costs, and enhance customer loyalty.

#### **Benefits of the New Giveaway Features**

1. **Targeted Participant Entry:** Reward loyal customers and cut shipping costs by allowing only buyers to enter giveaways, ensuring every winner is a genuine customer.
2. **Extended Interaction Time:** Use extended lottery draw times and LIVE view time to boost engagement, build anticipation, and drive higher sales during your LIVE events.
3. **Enhanced Entry Tasks:** Add an optional tasks to limit entries to committed participants, benefiting both your brand and your bottom line.

#### **How to Customize Your Giveaway**

1. Navigate to the Scheduled LIVE page and click the **store** icon.
2. Add your list and choose the **Giveaway** option.
3. Set **Giveaway value.**
4. Choose "**Free Shipping**" or "**Follow Live Setting**".
5. **Draw Timer:** Pick a draw timer between 5 to 30 minutes.
6. Set tasks with the following options: "**Follow the Seller**," "**Watch Live for 30 minute**s," or "**Purchase a product or share the live strea**m."
7. During the LIVE, click "**Pin an item**" which will allow only buyers to enter the giveaway, rather than all viewers, ensuring that rewards are given to your loyal customers.

![](https://images.prismic.io/plantstory-app/ZsQVKkaF0TcGJFb9_Options.gif?auto=format,compress)

![](https://images.prismic.io/plantstory-app/ZsQVJkaF0TcGJFb6_Options-2-.gif?auto=format,compress)

![](https://images.prismic.io/plantstory-app/ZsQVJ0aF0TcGJFb7_Options-3-.gif?auto=format,compress)

![](https://images.prismic.io/plantstory-app/ZsUsqEaF0TcGJIaS_task.gif?auto=format,compress)

![](https://images.prismic.io/plantstory-app/ZsUsp0aF0TcGJIaR_pinitem.gif?auto=format,compress)

![](https://images.prismic.io/plantstory-app/ZsUspUaF0TcGJIaQ_giveaway.gif?auto=format,compress)

If you need any assistance setting up or customizing your giveaway, don’t hesitate to contact our support team. We’re here to help you make the most of these new features and ensure your giveaways are a success.


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