> For the complete documentation index, see [llms.txt](https://help.palmstreet.app/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.palmstreet.app/~/changes/249/seller/marketing/seller-coupons.md).

# Seller Coupons

Step into a new era of marketing with our platform, where we're elevating promotional tools to empower sellers to engage with customers more effectively than ever. With the ability to **create and share** **custom coupons** for marketing campaigns, we're opening up a realm of possibilities for sellers to connect with the audience. Let's make marketing efforts not just seen, but truly impactful.

Tutorial: <https://youtu.be/LLgdeQsaHHE>

#### Marketing Tips

Please **promote** your coupon on **social media platforms** like Instagram, Facebook, TikTok, etc., **rather than** bulk sending marketing messages to users in the **Palmstreet** community, as it may **affect the overall user experience**. **Promoting on social media** allows you to reach a **broader audience**, increase **engagement,** and attract **new customers**, which can enhance your brand's visibility and growth.

#### **How Sellers Can Set Up and Share Coupons**

1\. Navigate to **‘Settings’**.

2\. Select **‘Seller Coupon’**.

3\. Click **‘Create’**.

![](https://images.prismic.io/plantstory-app/ZgDEzscYqOFdyDb7_13.png?auto=format,compress)

4\. Fill in the details: **Coupon Name**, **Valid Duration**, and **Coupon Type** (choose from % off or Amount off).

![](https://images.prismic.io/plantstory-app/ZgDFBccYqOFdyDb__15.png?auto=format,compress)

5\. Click **‘Create’** to finalize your coupon.

6\. **Share** the promotion link.

By following these steps, sellers can effectively reach their target audience and encourage more sales through attractive discounts.

![](https://images.prismic.io/plantstory-app/ZgDFGMcYqOFdyDcB_14.png?auto=format,compress)

#### **How Buyers Can Redeem Seller Coupons**

Redeeming coupons on Palmstreet is equally simple for buyers, ensuring they can easily benefit from the promotions available:

1\. Users with the app version **≥8.6.4** can redeem coupons directly through the shared link.

![](https://images.prismic.io/plantstory-app/ZgDGlscYqOFdyDcJ_16.png?auto=format,compress)

2\. Those unable to redeem or with app versions **≤8.6.4** can manually enter the Coupon Code promoted by the seller.

![](https://images.prismic.io/plantstory-app/ZgDGyMcYqOFdyDcK_17.png?auto=format,compress)

#### **FAQ**

**1. Who can issue coupons?**\
Only sellers have the access to create coupons, including Marketplace and Live sellers.

**2. Can sellers edit the coupon once it's created?**\
No, once it is created, it cannot be edited. However, it can be stopped by clicking 'Stop Issuing'.

**3. What happens when issuing a coupon is stopped?**\
Customers won't be able to redeem the coupon via the promotion code or link anymore. However, already redeemed coupons remain valid and usable.


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