# How can we help

### Seller

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th><th data-hidden data-card-cover data-type="files"></th></tr></thead><tbody><tr><td>New Seller Essentials</td><td><a href="new-seller-essentials">new-seller-essentials</a></td><td></td></tr><tr><td>Palmstreet Shipping Guide</td><td><a href="seller/palmstreet-shipping-guide/shipping-tools/seller-hub-tools/how-to-add-shipping-presets-in-the-seller-hub">how-to-add-shipping-presets-in-the-seller-hub</a></td><td></td></tr><tr><td>Seller FAQs</td><td><a href="seller/seller-faqs">seller-faqs</a></td><td></td></tr><tr><td>Subscribe to Palmstreet Newsletter</td><td><a href="https://www.plant-id.app/subscribe-to-palmstreet-updates">https://www.plant-id.app/subscribe-to-palmstreet-updates</a></td><td></td></tr><tr><td>Palmstreet Games Policy</td><td><a href="https://help.palmstreet.app/guidelines-and-policies/game-policies">https://help.palmstreet.app/guidelines-and-policies/game-policies</a></td><td></td></tr></tbody></table>

### Buyer

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-cover data-type="files"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Community Guidelines</td><td></td><td><a href="guidelines-and-policies/community-guidelines">community-guidelines</a></td></tr><tr><td>Shipping</td><td></td><td><a href="buyer/after-sales/how-to-handle-shipping-and-delivery-issues">how-to-handle-shipping-and-delivery-issues</a></td></tr><tr><td>Buyer FAQs</td><td></td><td><a href="buyer/buyer-faqs">buyer-faqs</a></td></tr></tbody></table>

{% hint style="success" %}
Can't find what you're looking for? Message @PalmstreetSupport in the app and we'll help
{% endhint %}


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