How to sync Shopify inventory to Palmstreet
If you sell on both Shopify and Palmstreet, you can connect your stores to keep your inventory in sync. This integration ensures that stock levels and product details are automatically reflected on both platforms, helping you avoid overselling and reducing manual work.
How to set up the integration
To connect your Shopify store to Palmstreet:
Go to Palmstreet Seller Hub > Integrations > Shopify
Enter your Shopify store name
Follow the prompts to:
Find your API access token in your Shopify admin under Apps & Sales Channels
Paste the token into Palmstreet to authorize the connection
For detailed instructions on setting up your store location in Shopify, check out our step-by-step guide on How to Connect Your Shopify Store to Palmstreet.
How to connect your inventory location to Palmstreet
Choose your Shopify inventory location (e.g. Palmstreet Shelf)
Click Sync to start importing your listings
Once the integration is complete, products from the selected inventory location will appear in your Palmstreet shop. Inventory levels will stay synced automatically in real time.
What syncs between Shopify and Palmstreet
When you connect your Shopify store, the following product details will sync to Palmstreet:
Product titles, descriptions, and images
Variants (such as size or color)
Inventory quantities, which update automatically whenever items are sold on either platform
How sync works
Palmstreet treats Shopify as the source of truth. If sync fails, your Shopify data remains unchanged.
You’ll see a sync error alert in Seller Hub if there’s an issue. To manually sync your inventory, click “Sync from Shopify.”
If you change your inventory location, previously synced products will be removed. Items from the new location will sync in their place.
FAQ
Can I connect more than one Shopify store to my Palmstreet account?
No. At this time, one Palmstreet account can only be linked to a single Shopify store.
What happens when I sell an item on Palmstreet or Shopify?
Inventory updates automatically across both platforms. If an item sells on one, the stock level is instantly adjusted on the other.
Do I need to manage listings on both platforms separately?
No. Once your accounts are synced, your inventory updates automatically across both platforms. That means you only need to make changes in one place—no manual work or double-entry required.
Still need help?
If your question wasn’t answered here, our Support team is always happy to help. You can also browse the Help Center for more resources and commonly asked questions.
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