LogoLogo
  • Hi, how can we help?
  • Seller
    • Seller FAQs
    • Seller Tools
      • Palmstreet Seller Handbook
        • Seller Community Guidelines
        • What Can Be Sold on Palmstreet
        • Sign Up and Login in
        • Updating Your Profile
        • Listing & Managing Items in Your Shop
        • Add Shop Guidelines
        • Understanding the Seller Application
        • Issuing Item Invoices
        • Desktop Notifications
        • Food and Beverage
        • Freshwater and Saltwater Creatures
        • Tissue Culture
        • Makers
        • Approved Animals
        • Move Items to your Profile
        • Custom Orders
        • How to Invite Moderators
        • Listing Management
        • Earn Extra Lives!
        • Moving Items Between Live and Shop
        • Inventory Management
        • Seller Hub Overview
        • Add Shipping Preset
        • Add Seller Notes
        • Understanding Fees on Palmstreet
        • Join the Foundation Program!
        • Ship Your Orders on Palmstreet
        • Connecting to ShipStation
        • Bundle Shipping fees
        • Set up Dynamic Shipping Fee
        • Handling Lost and Damaged Packages with USPS
        • Pending Sales Earnings in Your Wallet
        • Released Sales Earnings in Your Wallet
        • Conducting Payout via Stripe on Palmstreet
        • Conducting Giveaways
        • Customized Coupons
        • Instagram/Facebook Paid Promotion
        • Social Media Guide
        • Seller Profile Cards
        • LIVE Sellers FAQ
        • Reach Out to Support Team
      • Private LIVE Selling
      • Assign Moderators to Manage the Event
      • Get Summary of LIVE and Purges
      • ShipStation Integration
      • Seller Hub Login
      • Seller Hub Overview
      • Order Combiner
      • Invoice 3.0
      • Plant Import Permit
      • Costreaming
      • Local Pick Up Order Completion
      • Payout via Stripe
      • Shop Selling Policies
    • Marketing
      • Seller Profile Cards
      • Conducting Giveaways
      • Afterparty
      • Custom Order Features
      • Social Media Promotion
      • Seller Coupons
      • Paid Promotion Reimbursement
    • Listings
      • Import & Export Product Listings
      • Listing Items in the Marketplace
      • Search and Manage Listings
      • Purge Inventory Management
      • Listing Management
      • Add-on Listings Management
    • Shipment
      • How to ship on Palmstreet?
      • Set Up Dynamic Shipping Fees
    • Fees
      • Fees on Palmstreet
      • Tips for Reducing Selling Fees
      • Pay Later Services
    • After Sales
      • UPS Claims
      • Refund & Cancellation
      • Responding & Checking Reviews
  • Buyer
    • Buyer FAQs
    • After Sales
      • Checking & Leaving Reviews
      • Shipping Issues
    • Shopping
      • Looking for Local Sellers Near You
      • Local Pick Up Option
      • Placing Orders in Auctions
      • Payment Methods
      • Custom Bidding
      • Address Management
    • Ongoing Promotions
      • Score: Chance to Win High-Value Items
  • Guidelines & Policies
    • Community Guidelines
    • Reptile Policies & Ethics
    • Referral Guidelines and Contest Details
    • Game Policies
    • Giveaway Policies
    • Marketing
      • Affiliate Program
      • Affiliate Program Brand Guidelines
    • Transactions
      • Refund Policies
      • Prohibited Items
    • Reviewing Policy
      • Customer Reviews
Powered by GitBook
On this page
  • Seller
  • Buyer

Hi, how can we help?

Last updated 2 hours ago

Welcome to Palmstreet's help center. We've compiled a list of common questions and answers to help you find tips, insights, and troubleshooting advice.

Seller

Buyer

Can't find what you're looking for? Message @PalmstreetSupport in the app and we'll help

Cover

How to start selling on Palmstreet

Cover

Selling Fees

Cover

Seller FAQs

Cover

Community Guidelines

Cover

Shipping

Cover

Buyer FAQs