How to connect your Shopify store to Palmstreet

1/16/2026 - Shopify has recently made changes to the app integration process. We’ve updated this guide to reflect the latest steps. If your shop is already integrated, you will not be affected.

To connect your Shopify store to Palmstreet, start by installing the Palmstreet custom app and setting up a separate store location in Shopify. This ensures your product listings and inventory stay in sync automatically across both platforms, so everything stays accurate without manual updates.

Step-by-Step Shopify Tutorial

Watch our video to learn how to integrate your existing Shopify store with your Palmstreet account:

Connect Your Shopify Store to Palmstreet

Follow the steps below to connect your Shopify store to Palmstreet!

Step 1: Go to App Settings in Shopify

1. Log in to your Shopify and go to Apps

2. Click App settings

Step 2: Open the App Development Page

1. Go to Apps

2. Click Develop apps (top right)

3. On the App development page, click Build apps in Dev Dashboard

Step 3: Create the Palmstreet App

1. In the Dev Dashboard, click Create app

2. Under Start from Dev Dashboard, enter the app name (for example: Palmstreet) and click Create

Step 4: Approve Scope Permissions for Palmstreet

1. In the app dashboard, go to Access and click Select scopes

   Add the following scopes:

   • write_product_listings

   • read_product_listings

   • write_products

   • read_products

   • read_locations

   • write_locations

   • write_inventory

   • read_inventory

   These permissions allow Palmstreet to sync your products, inventory, and locations.

2. Scroll down and click Release

   (Optional) Enter Version name (for example: 1.0)

Step 5: Install the App on Your Shopify Store

1. In the app dashboard, make sure you are on Home

2. Click Install app

3. Select the Shopify store you want to connect

4. Click Install to confirm

Step 6: Connect Shopify to Palmstreet

1. In the Shopify app dashboard, go to Settings > Credentials.

   Copy the Client ID and Secret.

2. In Palmstreet Seller Hub, go to Integrations > Shopify.

   Enter your Shopify store URL, paste the Client ID and Secret, then click Connect.

To find your Shopify store URL, go to Shopify Admin > Settings > Domains and copy the domain that ends with .myshopify.com.

Note: Custom domains (for example, yourbrandname.com) cannot be used to complete the connection.

Once your Shopify store is connected to Palmstreet, all existing products and inventory in your Shopify store will sync automatically.

How Shopify Inventory Sync Works with Palmstreet

After connecting your Shopify store to Palmstreet:

• ✅ First connection: All existing products and inventory in your Shopify store will sync automatically the first time you connect.

• ✅ Inventory updates: If inventory changes in Shopify for products that are already synced, the updates will automatically sync to Palmstreet.

• ⚠️ New products: Products created in Shopify after the initial connection do not sync automatically.

To import products created after the initial connection, click the Sync inventory to Palmstreet button in Seller Hub.

FAQ

What should I do if my newly created Shopify products aren’t showing in Palmstreet?

Products created in Shopify after your initial connection will not sync automatically.

To import new products:

1. Go to Seller Hub → Integrations → Shopify

2. Click the green Sync inventory to Palmstreet button

How to create location for Palmstreet on Shopify?

Some sellers prefer to create a dedicated location to better separate Palmstreet inventory from their primary Shopify operations. However, many sellers choose to use their primary Shopify location instead.

Both approaches are supported, and creating a separate location will not affect how inventory sync works.

If you'd like to create a separate Shopify location, please refer to: How to create location for Palmstreet on Shopify

Still need help?

If your question wasn’t answered here, our Support team is always happy to help. You can also browse the Help Center for more resources and commonly asked questions.