How to get started with the Seller Hub

Seller Hub is a seller tool designed by Palmstreet to help you manage your business within the app more efficiently. We’ve redesigned the Seller Hub to make selling smoother, faster, and more intuitive. The new experience brings improved navigation, smarter tools, and clearer insights—all in one place. Below is a quick overview of the key sections and how to use them.

What’s New

• New Dashboard with quick access to key tasks, performance snapshots, and upcoming LIVE shows

• Clearer navigation with reorganized sections like Listings, Orders, Shipments, and Messages

• Separated Orders and Shipments for a clearer fulfillment workflow

• Improved shipping tools for buying labels, adding tracking, and tracking deliveries

• Cleaner Store Settings for shipping, payments, returns, and Vacation Mode

---

QR Code Login: Quick Access to Seller Hub

Access Seller Hub instantly with QR Code Login.

1. Open Seller Hub on desktop

2. Scan the QR code using your mobile device (Palmstreet APP > Profile > QR code icon at the top right)

3. Log in securely—no password needed

---

Dashboard: Your Business at a Glance

The Dashboard is the home page of Seller Hub. It gives you a quick snapshot of your business, including key tasks, performance signals, and upcoming LIVE shows—so you can quickly decide what to focus on.

---

Listings: Easily Manage Your Products

The Listings page is where you manage all products in Palmstreet. You can create new listings, edit existing products, update prices and inventory, and control product visibility.

Related articles: How to upload listings with CSV import How to manage variant listings

---

Orders: Stay on Top of Shipping Orders

The Orders page is where you manage buyer orders that need to be shipped. You can view order details, check weather-based shipping suggestions, add notes, and export orders.

Related articles: How to use “Create Shipment” to fulfill orders How to use Weather Check for temperature-sensitive shipments How to add seller notes in the Seller Hub

---

Shipments: Create Labels and Track Deliveries

The Shipments page is where you buy shipping labels, add tracking, and track deliveries after orders are paid.

Related articles: How to add shipping presets in the Seller Hub How to generate a shipping manifest in Seller Hub

---

LIVE: Host and Manage Livestreams

The LIVE page shows all your upcoming livestreams and lets you start a show using a web camera or OBS Studio.

Related articles: How to stream using OBS on Palmstreet

---

Analytics: Understand Your Sales Performance

Track sales trends over time with a visual line graph that helps you understand performance and make data-driven decisions.

---

Earnings: Manage Earnings and Payouts

Track your earnings and manage payouts in one place.

• Payouts – View available, pending, and paid-out balances with transaction details

• Linked Accounts – Connect PayPal, Stripe, or Venmo for payouts

---

Message: Stay Connected with Buyers

The Messages section helps you manage conversations with buyers and respond faster.

• Conversation Labels – Organize and mark conversations

• Message Labels – Add notes or tags so messages are easy to find later

• Saved Replies – Reply quickly using pre-saved messages

---

Store Settings: Customize How Your Store Runs

The Store Settings section is where you manage key store configurations.

• Shipping Settings – Shipping options, combined shipping, ship-from addresses, shipping days, and local pickup

• Payment Settings – Enable or disable Buy Now, Pay Later

• Return Policy – Set return and exchange rules

• Vacation Mode – Pause new orders while you’re away

---

Ready to Get Started?

Seller Hub is designed to grow with you—whether you’re just getting started or managing a high-volume store. With powerful tools and smoother workflows, you can spend less time managing and more time connecting with buyers.

Jump in, explore Seller Hub, and start running your business with more clarity and confidence.