LogoLogo
  • Hi, how can we help?
  • Seller
    • Seller FAQs
    • Seller Tools
      • Palmstreet Seller Handbook
        • Seller Community Guidelines
        • What Can Be Sold on Palmstreet
        • Sign Up and Login in
        • Updating Your Profile
        • Listing & Managing Items in Your Shop
        • Add Shop Guidelines
        • Understanding the Seller Application
        • Issuing Item Invoices
        • Desktop Notifications
        • Food and Beverage
        • Freshwater and Saltwater Creatures
        • Tissue Culture
        • Makers
        • Approved Animals
        • Move Items to your Profile
        • Custom Orders
        • How to Invite Moderators
        • Listing Management
        • Earn Extra Lives!
        • Moving Items Between Live and Shop
        • Inventory Management
        • Seller Hub Overview
        • Add Shipping Preset
        • Add Seller Notes
        • Understanding Fees on Palmstreet
        • Join the Foundation Program!
        • Ship Your Orders on Palmstreet
        • Connecting to ShipStation
        • Bundle Shipping fees
        • Set up Dynamic Shipping Fee
        • Handling Lost and Damaged Packages with USPS
        • Pending Sales Earnings in Your Wallet
        • Released Sales Earnings in Your Wallet
        • Conducting Payout via Stripe on Palmstreet
        • Conducting Giveaways
        • Customized Coupons
        • Instagram/Facebook Paid Promotion
        • Social Media Guide
        • Seller Profile Cards
        • LIVE Sellers FAQ
        • Reach Out to Support Team
      • Private LIVE Selling
      • Assign Moderators to Manage the Event
      • Get Summary of LIVE and Purges
      • ShipStation Integration
      • Seller Hub Login
      • Seller Hub Overview
      • Order Combiner
      • Invoice 3.0
      • Plant Import Permit
      • Costreaming
      • Local Pick Up Order Completion
      • Payout via Stripe
      • Introducing the Overdraft & Backup Payment Program on Palmstreet
      • Shop Selling Policies
    • Marketing
      • Seller Profile Cards
      • Conducting Giveaways
      • Afterparty
      • Custom Order Features
      • Social Media Promotion
      • Seller Coupons
      • Paid Promotion Reimbursement
    • Listings
      • Import & Export Product Listings
      • Listing Items in the Marketplace
      • Search and Manage Listings
      • Purge Inventory Management
      • Listing Management
      • Add-on Listings Management
    • Shipment
      • How to ship on Palmstreet?
      • Set Up Dynamic Shipping Fees
    • Fees
      • Fees on Palmstreet
      • Tips for Reducing Selling Fees
      • Pay Later Services
    • After Sales
      • UPS Claims
      • Refund & Cancellation
      • Responding & Checking Reviews
  • Buyer
    • Buyer FAQs
    • After Sales
      • Checking & Leaving Reviews
      • Shipping Issues
    • Shopping
      • Looking for Local Sellers Near You
      • Local Pick Up Option
      • Placing Orders in Auctions
      • Payment Methods
      • Custom Bidding
      • Address Management
    • Ongoing Promotions
      • Score: Chance to Win High-Value Items
  • Guidelines & Policies
    • Community Guidelines
    • Reptile Policies & Ethics
    • Referral Guidelines and Contest Details
    • Game Policies
    • Giveaway Policies
    • Marketing
      • Affiliate Program
      • Affiliate Program Brand Guidelines
    • Transactions
      • Refund Policies
      • Prohibited Items
    • Reviewing Policy
      • Customer Reviews
Powered by GitBook
On this page
  • How to Rate and Review?
  • How to Filter Reviews for Your Reference?
  1. Buyer
  2. After Sales

Checking & Leaving Reviews

Last updated 5 months ago

How to Rate and Review?

Once you've received your item, head over to the order details page to rate stars and generate reviews. Feel free to add photos to showcase details, if you would like. When you're ready, post your review to guide and inspire other potential buyers with your insights.

How to Filter Reviews for Your Reference?

Efficiently access pertinent reviews by employing filters to evaluate ratings based on the star ratings, presence of images, and reply status.

Just hit the filter on the top right to check reviews based on your preference while browsing the rating and reviews of a seller from their profile page.

Q&As

How many photos can be added to the review?

Buyers can add up to 9 photos for each review.

Is there a time limit that the buyer can rate the order?

You are welcome to rate the seller within 14 days after delivery. However, please note that giveaway orders are no longer eligible for ratings, as the platform now focuses on reviews from actual purchases.

What is not allowed in reviews?

Keep your reviews professional and address the facts. We do not allow reviews that are racial, violent, an exposure of private information, or are illegal. Reviews of items purchased outside of Palmstreet will be subject to removal.