How to stream using OBS on Palmstreet

OBS (Open Broadcaster Software) is a popular, professional-grade tool for live streaming. Palmstreet now supports OBS through RTMP and OBS Studio integration, giving sellers more control, higher quality, and advanced streaming options compared to streaming directly from a phone.

What is OBS?

OBS is real-time messaging protocol software for live streaming. Palmstreet currently supports two modes:

• RTMP (webcam option) – Allows you to go LIVE directly from the Seller Hub without using your phone.

• OBS Studio – A separate app that lets you stream with advanced controls and settings for video, audio, and more.

Important: Live streaming is supported only on the Chrome browser. Please ensure you’re using Chrome. If you don’t see the “OBS Studio” option in your Seller Hub, contact Customer Support to request access.

How to access OBS in Seller Hub

To access OBS in Seller Hub, go to Seller Hub > LIVE Show. Under your upcoming shows, you’ll see two options: Use web camera or Use OBS Studio.

First time setting up OBS

Follow these steps to make sure your OBS is configured correctly before connecting with Palmstreet:

1. Download and install the latest version of OBS.

2. Grant OBS the necessary permissions on your device, then run the Auto-Configuration Wizard. Choose the recommended settings and apply them.

3. Enable the WebSocket server in OBS

   1. In the OBS top menu, go to Tools > WebSocket Server Settings

   2. Turn on Enable WebSocket server

   3. Set the Server Port to 4455

   4. Turn off Enable Authentication

4. Once you’ve established the WebSocket connection, go to Settings > Video in the OBS navigation bar and adjust your configuration to match Palmstreet’s requirements:

Settings ▸ Output

• Output mode: Advanced Audio Encoder: FFmpeg OPUS

• Video Encoder: x264 Rate control: CBR

• Bitrate: 2500–3500 Kbps Keyframe Interval: 2 secs

• CPU Usage: veryfast - ultrafast Tune: zerolatency

Settings ▸ Video

• Base and Output Resolutions: 1080x1920 (9:16)

• Common FPS Values: 30

1. Return to Palmstreet Seller Hub, connect OBS, and start streaming from the hub.

Going LIVE with web camera (OBS RTMP)

1. Go to Seller Hub > LIVE shows > Use web camera

2. A new browser tab will open, dedicated to your LIVE show

3. Follow the instructions and set the recommended specifications for the best viewing experience

4. Tap Start Streaming to begin your LIVE show

Going LIVE with OBS Studio

1. Go to Seller Hub > LIVE shows > Use OBS Studio

2. A new browser tab will open in dark mode showing your OBS connection status

3. Tap Connect OBS Studio to connect to OBS studio

4. You can turn your video and audio on or off from here. All other streaming settings such as scenes, overlays and sources need to be managed directly in OBS Studio.

5. Tap Start Streaming to begin your LIVE show

FAQ

Do I need to install OBS to go LIVE on Palmstreet? No. If you choose the RTMP (web camera) option, you can stream directly from Seller Hub without installing OBS Studio. If you want advanced streaming controls, you’ll need to install the OBS Studio app.

What’s the difference between RTMP (web camera) and OBS Studio? RTMP lets you stream directly from your browser with advanced controls. OBS Studio offers advanced features like custom scenes, overlays, and multiple sources.

What happens if I disconnect while streaming? If you lose connection in OBS Studio, your stream will end. To continue, restart OBS Studio and reconnect it to Palmstreet.

Can I test my stream before going LIVE? Yes. You can set your show to private or unlisted in Seller Hub to test your stream setup before going LIVE publicly.

Still need help?

If your question wasn’t answered here, our Support team is always happy to help. You can also browse the Help Center for more resources and commonly asked questions.