How to connect your Shopify store to Palmstreet

To connect your Shopify store to Palmstreet, start by installing the Palmstreet custom app and setting up a separate store location in Shopify. This ensures your product listings and inventory stay in sync automatically across both platforms, so everything stays accurate without manual updates.

Part 1: Install the Palmstreet Custom App

Step 1: Create a Custom App

  1. Navigate to the app creation menu by clicking on Apps and sales channel settings in your Shopify store and click on Apps

  1. Go to Develop apps and select Create an app

  1. Enter app details

  1. Click the Create app to confirm and complete the setup process

Step 2: Configure the API Scopes

  1. Go to the app you just created and go to Configuration and select Configure Admin API scopes

  1. Grant Read access to the following API scopes:

  • write_product_listings

  • read_product_listings

  • write_products

  • read_products

  • read_locations

  • write_locations

  • write_inventory

  • read_inventory

  1. Click Save once all scopes have been added and the correct permissions granted

  1. Navigate to API Credentials and click Install App to complete the configuration

Step 3: Input Store Information into Palmstreet and Generate the App URL

  1. Log In to Palmstreet Seller Hub

  2. Go to the Integration > Shopify to connect your Shopify store

  1. Follow the instructions and enter store details

  • Shopify Store Name: Enter your Shopify store name in the designated field (e.g., psmyshopify.com)

  • Admin API Access Token: Copy and paste your Admin API Access Token into the corresponding field

  • API Secret Key: Copy and paste your API secret key (Note: use the API Secret Key, not the API Key)

  1. Click Connect to finalize the integration and generate the app URL

Part 2: Create location for Palmstreet on Shopify

To ensure Palmstreet can manage your inventory and fulfill orders correctly, you’ll need to create a store location within Shopify. To do this, log in to your Shopify store, navigate to Settings to begin the setup.

Step 1: Add a New Location

  1. In Shopify, navigate to Settings > Locations

  2. Click Add location

  3. Enter the Name and Address for the new location

  4. Follow the on-screen instructions to save the location details

Step 2: Assign Products to the Palmstreet Location

  1. In Shopify, navigate to Products > Inventory

  2. Select all products you want to add to your newly created Palmstreet location

  1. Click Create transfer

Step 3: Complete the Transfer

  1. Choose the origin inventory location

  2. Set the Palmstreet store location you created as the destination

  3. Click Mark as > Transferred to confirm the transfer to complete the process

Step 4: Sync the Location with Palmstreet

  1. In your Palmstreet Seller Hub, select the corresponding location you created in Shopify

  2. Click Sync to Palmstreet to complete the integration

If you need help syncing your Shopify inventory to Palmstreet, check out our article on How to Sync Shopify Inventory to Palmstreet.

FAQ

Why do I need to create a separate store location for Palmstreet in Shopify? Creating a separate location lets you choose exactly which product listings you want to make available on Palmstreet. This setup won’t affect your overall inventory sync between Shopify and Palmstreet.

What’s the difference between the API key and API secret key? The API key identifies your app, while the API secret key is used for authentication. Be sure to use the API secret key when connecting to Palmstreet.

How often does inventory sync between Shopify and Palmstreet? Inventory syncs automatically in near real time once your store is connected and locations are properly set up.

What should I do if my inventory isn’t updating in Palmstreet? First, ensure the products are assigned to the Palmstreet location in Shopify and that the location is synced in the Palmstreet Seller Hub. If issues persist, see our article on How to Sync Shopify Inventory to Palmstreet or contact our support team at @PalmstreetSupport for further assistance.

Still need help?

If your question wasn’t answered here, our Support team is always happy to help. You can also browse the Help Center for more resources and commonly asked questions.

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